This Privacy Policy explains how Social Yield Ltd ("Social Yield", "we", "us" or "our") collects and uses personal information when you visit socialyield.co.uk or get in touch with us. We are committed to handling your data lawfully, transparently and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Social Yield Ltd is a private limited company registered in England & Wales. We are the data controller for personal information collected through this website.
To contact us about this policy or your data, email .
2. What information we collect
We collect personal information that you provide to us directly, and a limited amount of technical information when you use our website.
- Information you give us — for example when you fill in our calculator email form, contact form, newsletter form, or book a call: your name, email address, phone number (optional), and any message content you share with us.
- Information collected automatically — when you visit socialyield.co.uk we collect anonymised usage data through Google Analytics 4 (pages visited, approximate location at city level, device type, referral source).
- Cookies — we use a small number of cookies to operate the site and measure usage. You can decline non-essential cookies via the banner on first visit.
3. How we use your information
We use your personal information to respond to your enquiry, send you the information or materials you have requested, operate and improve the website, and (where you have opted in) send you our newsletter. We rely on the following lawful bases under UK GDPR:
- Legitimate interests — to respond to enquiries, prevent fraud, and operate the site.
- Consent — for newsletter subscriptions and non-essential cookies. You can withdraw consent at any time.
- Legal obligation — to comply with our regulatory and statutory duties.
4. Sharing your information
We do not sell your personal information. We use a small set of trusted service providers to operate the site and respond to enquiries:
- Netlify — hosting and form submission processing
- Google Analytics (Google LLC) — anonymised usage analytics
- Calendly — scheduling, when you choose to book a call
Some of these providers transfer data outside the UK. Where this happens, we rely on appropriate safeguards including UK adequacy regulations and Standard Contractual Clauses.
5. How long we keep your information
We keep enquiry data for as long as is reasonably necessary to respond and to follow up on a related opportunity — typically no more than 24 months from your last interaction with us. Newsletter subscribers' data is held until you unsubscribe. Anonymised analytics data is retained for up to 14 months.
6. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Request erasure of your data (where applicable)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time, where consent is the lawful basis
- Complain to the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please email us at .
7. Cookies
We use the following categories of cookies:
- Essential — required for the site to function (e.g. remembering your cookie preference).
- Analytics — Google Analytics 4. Only set if you accept cookies via the banner.
You can change your cookie preferences at any time by clearing your browser storage for this site, which will re-present the cookie banner on your next visit.
8. Changes to this policy
We may update this policy from time to time. Material changes will be flagged at the top of this page with an updated effective date.
9. Contact
If you have any questions about this policy or how we handle your data, contact us at or via our contact page.